Technical support specialist dressed as bodyguards in sunglasses and suits

Make Our Technical Support Specialist your IT Bodyguard.

Every famous or important person employs at least one bodyguard to make sure they are always protected. The Secret Service and bouncers are just two of the types of bodyguards we see in the media giving their protection. Most normal people don’t need bodyguards in our everyday life. Your IT, however, is a different story. A technical support specialist is the equivalent to a bodyguard for your IT.

The Role of a Technical Support Specialist – AKA Your IT Bodyguard

The role of a bodyguard is to protect wealthy, public, political, or other important people from danger. Danger can take place in the form of theft, assault, kidnapping, harassment, assassination, threats, confidential information leaks, among many other forms. A technical support specialist does the same for your business. They can protect your data from hackers that are out to steal your confidential data and prevent the harassment that attacks can inflict on your business.

Tools of the Trade

The typical bodyguard is armed to the gills with several different types of weapons including pepper spray, Tasers, and handguns. Thankfully, a technical support specialist doesn’t need to carry those types of tools to defend your business from threats. The tools they use are less deadly but just as effective. With a specialized plan and carefully crafted technology solutions, your technical support specialist can keep your company safe from whatever the world throws at it. Besides, it’s very hard to stop a computer virus with a gun or some pepper spray.

Protect Yourself with Grexo

At Grexo Technology Group, we’ve trained our technical support specialist team to act as your personal IT bodyguards. They’re always on the lookout for incoming threats that can potentially hijack your private information and assassinate your company. However, unlike traditional bodyguards, your data is protected around the clock while you relax and focus on other areas of your business.

Technical Support Specialist with computers showing ok hand sign

The Complete Package in Our Technical Support Specialist

Wouldn’t your life be simpler if things came in complete packages, all nicely wrapped and tied with a bow? Trying to eat healthily and get in shape? If there was a gym that sold ready-made meals on campus, it would be pretty easy! Unfortunately, everyday life doesn’t quite work out that way…but your IT can! By teaming up with a technical support specialist, you can have everything you need  for your technology in one place! They can provide everything your company needs – from consulting and solution implementation to ongoing management and support.

Quality IT Consulting

With a technical support specialist, you won’t have to figure out what technology your business needs to gain more productivity. They come in and do a comprehensive overview of your current technology to know exactly what you need to improve on and what you can do to fill any gaps in your network. They can also help with bigger projects that your current IT company may need a little extra help with and provide an extra set of hands as needed.

Quick, Effective, Technology Implementation

Maybe you have already figured out what you need to shore up your network infrastructure. You’re going to need someone to implement it. Having a technology support specialist by your side can ensure that your technology is installed and configured properly so you won’t face unnecessary downtime. They’ll also be able to get you the best bang for your buck so you’re not stuck paying for more than you need or struggling with not enough.

Ongoing Management

Okay, so you already have your infrastructure installed and you’re just struggling to manage it by yourself. You’re not to blame, it’s a lot of work for a smaller business without an IT department! Hiring a technical support specialist to manage your technology allows you to free up time and worry about more important things in your business. They’ll look out for any bugs or issues and make sure they’re fixed before you’re even aware they’re there.

Support from Your Technical Support Specialist

Most importantly, your technical support specialist is there to help you. If something happens that you need help with – your printer stopped working, your computer is displaying the blue screen of death, whatever – they’re a phone call away from solving any technology problem that you may encounter on a daily basis. By using their experience, they can fix your technology up to run better than it did previously.

 

Do YOU Have A Technical Support Specialist for YOUR Business?

We’re willing to bet the answer to that question is “no.” To gain access to the complete package that only a technical support specialist can provide, Grexo is standing by waiting to hear from you. Sure, it’s not a gym that feeds you or a manicure place that also cuts your hair – but hey – you can’t have everything, right? Contact Grexo today!

Woman riding a stationary bike. How IT Consultant are like Personal Trainers

Think of Your IT Consultant as Your Businesses Personal Trainer

The New Year is coming closer and closer and with it, new gym memberships. The resounding New Year’s resolution is to “lose weight and get in shape!” So people rush in droves to their local gyms, many signing up for a personal trainer to help whip them into shape. The New Year should also be a time where you make the resolution to get your technology into shape by hiring an IT consultant.

An IT Consultant Can Help Train Your Business

When you think of a personal trainer, what is the first thing that comes to your mind? If you’re anything like the rest of the population, it’s probably the image of a very muscular person who stands next to you while you work out and eggs you on. However, personal trainers are much more than that. When you sign up, a personal trainer meets with you to gain a better understanding of your personal goals. When you hire an IT consultant, you’ll meet with an experienced individual to walk through the needs and goals of your business with. Like a personal trainer, your IT consultant will then devise a customized plan based around your goals, laying out exactly what you’ll need to do to achieve them.

A Fitness Investment That Will Last

Unlike the majority of New Year’s resolutions, investing in an IT consultant for your business is something you can keep. Gym memberships decrease dramatically after the first three months of the year as people give up and resort back to their comforts. With an IT consultant, you’ll have the full support to continue working towards your business goals. They’ll make sure your network infrastructure is performing correctly. If something happens that knocks you off the path to your business goals, your IT consultant can help your business get back on track.

What’s YOUR New Year’s Resolution?

While there is nothing wrong with wanting a better you, you should also have the drive to achieve a better business. Just like depending on yourself alone in order to meet your fitness goals, relying on only yourself to deal with your technology’s health is a large and a rather difficult task to undertake. Just like you can’t work at your optimal limit without a healthy mind and body, your business can’t perform efficiently without the care and attention your IT needs. By hiring an IT consultant from Grexo, you’ll get the care and support your business requires to be the best it can be. Now that sounds like a great New Year’s resolution!

IT Support website

How We Built Our IT Support Website

How do you care for your body and well-being? Do you eat healthy, exercise and visit your doctor? How do you care for your network and its overall well-being? You are probably wondering why we would compare the two with each other, but both your body and mind’s well-being, as well as your business’s well-being, determine how well you will function in a day, in the month, and in the future. We at Grexo have designed our IT Support website with your network’s health in mind. Now you can get back to focusing on your health and the health of your business.

Proactivity for Optimal Health

We at Grexo treat your computer and its network like it is the body and brains of your business. We are more like your network’s personal health coaches and personal trainers. Sure we can fix a broken computer, but your network’s overall health is our business. We are not locked-away computer geeks. We are the business professionals who work tirelessly to maintain and support your system with comprehensive health evaluations, thorough maintenance, health monitoring and network support. A few services we offer to maintain your business’s network body include:

  • cloud services
  • disaster recovery
  • network security
  • VoIP
  • consulting
  • IT support

Our health standards for your system are high, which is why we provide proactive monitoring 24/7/365. The best way to prevent an illness, injury or incapacitation is to maintain your body, and we take that same approach to your network.

Balance and Clarity for Optimal Health

You aren’t going to take on a new health regimen that is trendy, temporary, or complicated. You want to work with network health professionals who know the business and provide you with a seamless experience from the initial contact. We know that means using the website and accessing the support services on the site that help you achieve your network’s health goals so they align with your company’s overall productivity and profit goals. We keep our website design linear, simple and organized to complement the experience we guarantee when you work with the professionals at Grexo.

We at Grexo work hard to provide you with the best overall experience, and the way we redesigned our IT Support site to provide balance and clarity. Balance and clarity are critical for your overall health as well. You will notice how we balanced the website with relaxing, cool tones. Our logo is a smooth gray color, which is a symbol of strength, but it provides you with a sense of both tranquility and sophistication as well. Each page, however, has a punch of color that excites your senses and attracts you to the important information.

If you are ready to improve your network’s health and overall well-being, contact us at Grexo. We have insight into your business and the industry, and we have the skills to provide you with tech solutions for your company.