Co-managed Services

A Strategic Partnership

Every business has their own variety of technology obstacles. Sometimes your internal IT team can get backed up or not have the resources to execute a big project.

That’s where our co-managed services come in. We act as an addition to your internal team to assist as needed. We can help with everything from planning to carry out everyday tasks. We’re here to help.

What's Possible With Co-managed IT

  • More time to focus on everyday business functions and processes
  • Alleviate stressful IT issues
  • Additional resources for your IT projects
  • Increase visibility, performance, and efficiency
  • Have an expert in the latest technology trends like cybersecurity, Backup, VolP, etc.

An Added Layer of Visibility

We’re experts in technology and have a strong understanding of what’s going on in the IT world right now. We aim to add a layer of visibility and transparency to your technology objectives. Our strategic planning gives you the peace of mind that your technology is moving forward and up to date with industry standards.

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CIOs and IT managers feel they are not maximizing their impact in their company. Most time is being spent on small, trivial issues instead of strategic initiatives.

Our Process

We will meet with you one on one to find a plan and relationship that works well with your team and future technology goals.

Discovery

Relationship Goals

Technology Initiative Implementation

Ongoing Support

Pain Points Solved

  • Gain time to focus on business initiatives
  • Reduce technology obstacles with added assistance
  • Gain peace of mind by having a partner that can help take some of the load off
  • Have access to additional resources for larger, more complex projects

All Hands on Deck

You’ve Never Experienced Customer Service Like This Before

Our support team obsesses over providing excellent service. We don’t take shortcuts when it comes to customer support.

We started Grexo with the goal of providing the very best customer experience possible. Sales always came second and still does – we believe exceptional customer service naturally drives sales.

We keep track of how long it takes to resolve client challenges. If an IT support request hasn’t been resolved fast enough, all of our expert engineers are alerted, contributing their knowledge until it’s resolved.

Quick Contact Form

Have questions? Need more information?  Let us know.  We are here to help with your IT needs.

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