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Services
Managed IT Services
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IT Support Services
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Cybersecurity
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Industries
Healthcare
Law Firms
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Small & Midsize Business (SMB)
Resources
Blog
Client Portal
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Our Company
Why Choose Grexo
Careers
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Let's Get Started
Do you already have a support ticket open for this request?
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No
Enter Ticket #
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Former Employee Name
How should future (new) emails be handled? Check all that apply
Forward the email to someone else
Setup an autoresponder (auto reply)
Remove email aliases so that they can be used elsewhere?
Forward emails to:
Auto Reply Message:
Will someone need to access the existing mailbox?
Yes
No
Name of person needing access:
Does the mailbox require a litigation hold?
Yes
No
For how long (duration of hold)?
Designate months or years. A litigation hold can be set to preserve a mailbox for pending or imminent legal action or when litigation is anticipated. A license is required for this option.
What do you want to do with the user’s M365 licenses?
Keep all licenses and assign them to another user later.
Remove all licenses and reduce the monthly billing.
How should OneDrive data be handled?
Delete the OneDrive data after 30 days. Note: this is a permanent deletion
Assign access to OneDrive files to someone else in your organization.
Give OneDrive access to:
*Important* Once you remove a license from a user in M365 all the data will be deleted in 30 days and there is no way to recover it! (Including any OneDrive, Teams, and SharePoint data)